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Welcome to "All About Jobs" jobs blog. Hi, I'm Robin Henry, a Human Resources and Development specialist and educator with over 30 years of experience. I'll help you with your employment questions or issues and look forward to meeting you.

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08.21

2008

Example Q and A Targeted Selection Interview

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As promised, here’s a simple example of a TSI question and answer at work:

Interviewer: “Would you please tell us about a time when you created letters to customers using MS Word software? What did you do and what was the outcome?”

Interviewee: “Yes. When I worked for QSUPER between 2006 and June 2008, I was secretary to the Customer Services Manager. In that role I was responsible for writing letters to customers (This is the ST - Situation or Task) and usually averaged about 25 letters per week using MS Word 2003. Most letters were of two pages and some were produced from templates. (This part is the Action). The letters had a very low error rate and client surveys indicated that they were well received by customers”. (This is the R - Result part).

It’s as easy as that.

Think about some answers you could give to possible questions you could be asked having regard to your knowledge, skills and abilities. Pre-warned is pre-armed!

Robin
“Think success - Achieve success”



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