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Welcome to "All About Jobs" jobs blog. Hi, I'm Robin Henry, a Human Resources and Development specialist and educator with over 30 years of experience. I'll help you with your employment questions or issues and look forward to meeting you.

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07.23

2008

Write a Resume that Gets Attention

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A Resume that Gets Attention will help you stand out from the crowd and get the job you want.

What do you think would happen if you produced a resume that was different from the average, run of the mill resume? That’s right, you’d stand out. Isn’t that what you want to do? Yes, of course, so here’s a clue.

Instead of submitting the standard, boring looking resume that has your personal details at the top, your qualifications, previous employment and so on (ho, hum, I’m getting bored just thinking about it), why not try something different? Like this:

“Robin Henry - Accounts Receivable Team Leader
Mobile: 04042313861

Benefits I can Bring to Acme Finance

1. Improved customer satisfaction
2. A more motivated work team
3. High levels of accuracy with accounts
4. A reduction in the aging of debtors account

These benefits are discussed in order on page two.”

On page two you address each of the issues using the STAR method ie, describe a Situation, Action you took and the Result. Like this:

2005-2008 West Wing Aviation, Mount Isa, Queensland(Heading)

Between July 2005 and May 2008 I worked for West Wing Aviation in charge of a small Accounts Receivable team. When I took over, we had 320 accounts and averaged 3.6 customer complaints about accuracy of accounts each week. (The Situation) I undertook to improve accuracy of accounts and to improve customer satisfaction by providing training to my team, establishing standard procedures for proofreading and cross checking, and ensuring that quality existed at every stage of our work. (The Action) Within three months I had changed the average customer complaint to one in three weeks and improved accuracy with accounts by almost 98%. (The Result)

Isn’t this what an employer wants to know? What you can do for them … what’s in it for me (WIFM)?

If you keep doing what you have always been doing, the results will continue to be the same. The ball’s in your court. The way you write your resume doesn’t have to be the same as every other Tom, Dick and Juliet.

Robin
“Think success - Achieve success”